The most common questions we get from our clients
- I recommend 1-2 days prior.
- For weddings, 2 days prior works best as tan is completely developed and settled on your skin.
- If you're going away, it’s best the day before.
Tan Care
BOOKINGS, CANCELLATIONS & ARRIVALS
Please read the information below before your appointment.
Bookings
Please check that you have selected the correct service and appointment time when booking. If you need to make a change, please contact me as soon as possible.
Cancellations
If you need to cancel or reschedule, please give at least 48 hours’ notice. Cancellations are eligible for a credit only; refunds are not available.
Arriving for Your Appointment
Please arrive on time so I can provide your full service. If you arrive more than 10 minutes late, I’m unable to accommodate your appointment, as this may affect the next client.
PAYMENTS & CREDITS
All bookings are secured at the time of booking.
We do not offer refunds, however any eligible cancellations will be issued as a credit, which can be used toward a future appointment.
RESCHEDULING
We kindly ask for at least 48 hours’ notice if you need to reschedule your appointment.
Changes made within 48 hours of your booking will result in the loss of your payment or credit.
MISSED APPOINTMENTS
If you do not attend your appointment, your booking will be forfeited.
OUR COMMITMENT TO YOU
We pride ourselves on running a professional and in-demand service, and these policies allow us to respect both your time and other clients’ bookings.
If you have any questions prior to your appointment, we’re always happy to help.
